Refund Policy

1. Scope

This Refund Policy applies to paid purchases of refyr Pro through our website. Pro is sold as a one-time, lifetime purchase via Stripe — there is no subscription and nothing to cancel. Free use of the Service does not involve a purchase and is not covered here.

This policy is part of our broader legal terms. For accounts, acceptable use, and data accuracy, see the Terms of Service.

2. Lifetime Pro purchases

Lifetime / one-time Pro purchases are final and non-refundable once Pro access has been granted to your account, except where a refund is required by applicable law (see Section 5).

Because Pro unlocks digital access immediately after a successful payment, we generally cannot reverse the purchase once your account has been upgraded.

3. Charge errors and duplicate payments

If you believe you were charged in error — for example a duplicate charge, an amount you did not authorize, or payment that did not result in Pro access — contact us promptly at support@refyr.app. We review those requests case by case and, when we confirm an error, will refund or correct the charge through Stripe.

Please include the email on your refyr account, the approximate date of the charge, and (if available) the Stripe receipt or last four digits of the card used.

4. What we do not refund

Unless required by law, we do not refund for:

• Change of mind after Pro access has been granted;
• Dissatisfaction with directory coverage, match results, or individual program listings;
• Outcomes with third-party affiliate programs (approval, rejection, commission rates, or payouts) — refyr is not a party to those relationships;
• Account suspension or termination for violating our Terms of Service.

5. Required by law

Nothing in this policy limits rights you may have under mandatory consumer protection laws in your jurisdiction. Where such law requires a refund or cooling-off period that cannot be waived, we will honor that obligation.

6. How to request a review

Email support@refyr.app or use our Contact page. We aim to respond within a few business days. Approved refunds are processed back to the original payment method via Stripe; timing depends on your bank or card issuer.

7. Changes

We may update this Refund Policy as billing or legal requirements change. The “Last updated” date at the top of this page will change when we do. Material changes may also be noted to signed-in users. Continued use after a change means you accept the updated policy for future purchases.

8. Contact

Billing and refund questions: support@refyr.app. Also see Terms of Service and Privacy Policy.